All residential and commercial customers are billed monthly. Bills are generally mailed the first week of each month. Bills are computed based upon actual usage.  We attempt to read meters on or about the same day of the month making for a consistent number of days usage on each invoice.  Each meter is read via handheld computer to ensure accuracy.  We do not estimate readings unless it is shown that a meter is faulty and has stopped working.

   Any account showing a past-due balance equal to or greater than $24.00 at the end of the month will receive a disconnect notice.  Customers' who are disconnected for non-payment must pay a $10.00 reconnection fee and will be subject to paying a security deposit before services are restored.

   Buena Vista offers discounts on water, sewer, and trash for the Elderly and Disabled.  Restrictions apply.  Please call the Utility Billing office for details.